Sona Support

How does the sound check work?

Your child names a few pictures out loud. The app listens and builds a personalized practice plan focused on the sounds that need the most work. You can re-run it anytime from the parent dashboard.

Do you store my child's voice?

Short practice clips are sent to our speech-scoring provider only to measure pronunciation, then used to return a score. We don't use them to identify your child or for advertising. See our Privacy Policy.

The microphone isn't working.

Sessions run in your browser, so allow microphone access when prompted (or in your browser's site settings), and make sure you're on a stable internet connection.

How do I manage or cancel my subscription?

You can cancel anytime from your account, or email us and we'll take care of it. Cancelling stops future charges and you keep access through the end of your billing period. See our Terms.

Is Sona a replacement for speech therapy?

No. Sona supports practice and is not a medical device or a substitute for professional speech-language services. If you have concerns about your child's speech, please consult a licensed professional.